You may park at a broken meter for free, but you must report the meter as broken within 24 hours.  The concessionaire operates a 24/7 customer service system for the reporting of broken meters and other inquiries.  If you park at a broken meter, call 1-877-242-7901. 

If you receive a ticket for parking at a broken meter, request an in-person hearing or contest the violation by mail.  Hearing officers have access to information of meters that have been reported as broken.  Note:  If you do not call in the broken meter, there will be no report to verify your claim.